Guest Service Agent (1 position) (Full-Time)

Kapaa, Hawaii, United States · Front Desk · 9.11.2019


The Kauai Shores offers a fun and rewarding business environment with opportunities for career advancement and a true sense of `Ohana, and is committed to a drug-free workplace.

The Guest Service Agent is typically the first point of contact with guests' and handles all stages of their stay. A typical day as a Guest Service Agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. This person must have a positive and professional upbeat personality with a desire to deliver outstanding customer service with every guest encounter.


The ideal candidate has a minimum of one year experience at the front desk in a hotel/resort setting; or some cashiering and/or accounting equivalent. This is a full-time position, requiring the potential candidate to be able to work varying shifts including the graveyard.

The ideal candidate is also someone with the following skills and abilities:


Competitive benefits offered including health, vision and dental coverage along with PTO and holiday benefits, based on eligibility.

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